The Awesome Support Documentation add-on fills a critical piece of your support infrastructure – end-user documentation that your users will love. And a tool that your agents can use directly inside of a ticket reply – without constantly switching browser tabs or applications.
With this add-on you can:
Create documentation for multiple products
Create extensive documentation that include multiple chapters and sections
Create separate or alternative documentation for each version of your product
Present a very functional user interface to the end user
Integrate documentation in the agent reply dashboard
Integrate documentation in the automatic search function when the user fills out a topic for a new ticket (coming soon)
Customize colors, fonts, logos etc so that they match your current brand
Create documentation on the fly – as you reply to a ticket
Please update to 4.6.3
Hi ,
I am unable to install this as it asks to contact support (festingervault) can you take a look. Also please update to latest 4.6.3
thanks
I can confirm it’s working from my end. Does it work for you?
Hello
Can you try to update to 4.6.7 as current 4.6.3 version causes WP white page issues after enable
Awesome support Documentation has been updated to 4.6.3.
Please update Awesome support Documentation 4.6.3 to 4.6.7. @Steve
Hi nawshale,
We would LOVE to update to its latest version, but we encountered an issue with the activation with its latest version. We’re unable to bypass the security in its latest version, as it’s making a lot of server API calls. We will update the file as soon as possible once we got a solution for this.
Please read this topic for more information:
Please update Awesome support Documentation from 4.6.3 to 4.6.7. @Steve
We would LOVE to update to its latest version, but we encountered an issue with the activation with its latest version. We’re unable to bypass the security in its latest version, as it’s making a lot of server API calls. We will update the file as soon as possible once we got a solution for this.