Helpdesk Sweet - Auto Ticket Closer

Ever feel like your helpdesk is a black hole where tickets go to die… or at least linger far longer than they should? You're not alone. Managing support tickets can feel like herding cats, especially when those cats are passive-aggressive and refuse to mark their issues as resolved. It's a time-sucking vortex that can drain your resources and leave you wondering if you'll ever see the light of day again. Let's be real, nobody enjoys chasing down customers for closure. That's why we created He...