Helpline Ally - Rules Engine

Ever feel like your helpdesk is playing a game of telephone, where critical details get lost in translation? Like trying to herd cats, isn't it? Well, say goodbye to the chaos and hello to Helpline Ally - Rules Engine, the add-on that transforms your ticketing system from a free-for-all into a finely-tuned symphony of efficiency. This isn't just about automating tasks; it's about giving your support team superpowers. Imagine a world where tickets are automatically assigned to the right agent,...