Have you ever got in a situation that your customer didn’t bother getting back to your replies? You may wish to remind them about the ticket is waiting for their reply. If the customer does not get back even after a reminder, close ticket after x number of days!
This is a common thing in the support industry. This add-on is a solution to this problem.
We provide technical support for SupportCandy – Automatic Close Tickets through our community forums. Do you need support? Visit this link and post your issue!
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Version
3.0.5
Status
Last Updated
Published
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Yes
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SupportCandy – Automatic Close Tickets has been updated to 3.0.0
SupportCandy – Automatic Close Tickets has been updated to 3.0.1
SupportCandy – Automatic Close Tickets has been updated to 3.0.2
SupportCandy – Automatic Close Tickets has been updated to 3.0.3.
SupportCandy – Automatic Close Tickets has been updated to 3.0.5.