SupportCandy - Satisfaction Survey 2.1.1

SupportCandy - Satisfaction Survey 2.1.1

24

Customer feedback plays an important role in support sector. If you want to here your customers about their experience with you ( or your agent ) for support given in ticket, this add-on is for you.

An email will get sent after x number of days/hours when ticket is closed. See below screen-shot of sample email.

Customer Comments

This is the section where every user can share his download experience, feedback, usage, and benefits of the plugin. Like a mini-community to help other users who have downloaded or will download the plugin.