Customer feedback plays an important role in support sector. If you want to here your customers about their experience with you ( or your agent ) for support given in ticket, this add-on is for you.
An email will get sent after x number of days/hours when ticket is closed. See below screen-shot of sample email.
We provide technical support for SupportCandy – Satisfaction Survey through our community forums. Do you need support? Visit this link and post your issue!
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Version
3.1.3
Status
100-functional
Last Updated
Published
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Views
120
Demo Content
Yes
Original License
No
Original License
No
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SupportCandy – Satisfaction Survey has been updated to 2.1.5
SupportCandy – Satisfaction Survey has been updated to 3.0.1
SupportCandy – Satisfaction Survey has been updated to 3.0.2
SupportCandy – Satisfaction Survey has been updated to 3.0.3.
SupportCandy – Satisfaction Survey has been updated to 3.0.4.
SupportCandy – Satisfaction Survey has been updated to 3.0.5.
SupportCandy – Satisfaction Survey has been updated to 3.0.6.
SupportCandy – Satisfaction Survey has been updated to 3.0.7.
SupportCandy – Satisfaction Survey has been updated to 3.0.8.
SupportCandy – Satisfaction Survey has been updated to 3.0.9.