Queries resolution over Whatsapp is a convenient way to resolve queries. Any customer can ask questions and the dedicated member can resolve them via communication on Whatsapp.

The WooCommerce Whatsapp Live chat plugin helps the admin to configure WhatsApp over his website. So the user can connect their Whatsapp and proceed with the questionnaire. The customer can use mobile or web WhatsApp to connect with the support member.

The connected number will notify when the customer asks for any query. The customer and support person will connect via WhatsApp throughout the process.