TicketingAgent - Agentgroups

Ever feel like your support team is a disorganized flock of pigeons, each pecking at different crumbs of customer queries? You're not alone! Managing support agents in a streamlined, efficient manner can feel like herding cats… on roller skates. But what if I told you there's a way to bring order to the chaos, to transform your support squad into a well-oiled, customer-satisfying machine? That’s where TicketingAgent - Agentgroups, forked from the venerable SupportCandy - Agentgroups, swoops i...